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For orders within India, all domestic shipments are processed within one business day. Delivery typically occurs within 3-7 business days. However, for locations situated in remote or challenging coverage areas, this timeframe may extend to 8-12 working days.

Deliveries are scheduled between 10:00 AM and 6:00 PM, Monday through Saturday, excluding public holidays. 

However, please note that Nida Wellness Pvt Ltd assumes no liability for goods signed for by an alternative party. Any damage to the goods post-delivery is not the responsibility of Nida Wellness.

If you have any concerns regarding your order, please contact Customer Care within 7 business days of receiving your order for assistance.

Shipping and handling rates may vary based on factors such as product type, packaging, size, and volume. These charges are presented during checkout, allowing consumers to review them before completing their purchase.

For deliveries outside of India:

Your shipment may be subject to Customs Duty Charge, Import Duty, VAT, or other applicable government taxes upon arrival in the destination country. Please refer to the estimated Customs Duty Charge, Import Duty, VAT, or other applicable government taxes using the provided link.

These charges are the responsibility of the consignee and must be settled upon delivery. The company holds no responsibility for covering these charges under any circumstances. It’s important to note that the shipping charges included in the total order value do not encompass these additional fees.

If the consignee refuses to pay the applicable shipment customs charges upon arrival in the destination country, the company will deduct the complete shipping and return duty charges from the consignee’s order value when processing the refund.